What Is the HSCP?

Huawei Service Certification Program (HSCP) is a program that establishes the rules for governing ‘service’ relationship between Huawei partners and Huawei. Partner joining the program will earn Certified Services Partner (CSP) designation. The program defines levels of CSP can earn, including CSP certification standards. HSCP program provides access to ‘partner enablement’ enabling partners to improve service capabilities and be more profitable.

Why HSCP?

The program allows Huawei and its partners to jointly provide consistent support experience and improve customer satisfaction. It allows Huawei to leverage partner expertise and it allows partner to provide a differentiated service to their end user. With this program, partners can collaborate and grow together with Huawei, providing better service to end users.

Benefits of HSCP for Partners and Customers?

The program demonstrates an open and win-win channel philosophy of Huawei enterprise business. By attracting top-performing partners in the enterprise market and recruiting them as service partners, we jointly can achieve win-win scenario and provide the best in class service to end users.

The collaboration of the partner and Huawei will jointly develop the enterprise market. Program offers the CSP to:

• Establish your own service brand with the backing of Huawei's brand advantage. Allowing you to stand out in the market and secure a leading position in the ICT industry.
• Get support from Huawei in service solutions, service delivery and attainment of service sales targets. In addition, you can enjoy incentives and privileges in obtaining support from Huawei's E-Support website and technical support teams.
• Quickly expand the market and achieve breakthrough growth of your business with the help of Huawei's solid strengths in the telecom industry and the breadth of product portfolio
• Leverage Huawei's global platform to expand your business scope and customer base.
• Grow your technical capabilities through Huawei's complete training system.
• Improved satisfaction and loyalty of end users with the established and high quality service support from Huawei.
• Leverage local partner resources to reduce service costs for and address concerns and worries of customers.
• This relationship with the partners allows Huawei to:
• Bring partner experience and advantages into full play, and broaden and deepen service product portfolio
• Win the trust and support of end users with high quality, timely and cost effective localized services
• Provide wider-range and more centralized global support to customers of Huawei products throughout the world.

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