Small- and medium-sized businesses (SMBs) play a significant role in the global economy, accounting for nearly 60% of the world's GDP and more than 99% of all business establishments. However, SMBs are faced with pressing issues such as how to quickly adopt IT technologies that will help streamline daily operations and enhance their core competitiveness while gaining market share and maximizing profits.
Huawei eSpace SMB solution provides the answers with its rich communications and collaboration applications, which sharply improves production efficiency, widens the service scope, attracts and retains customers, and reduces OPEX.
Two Deployment Modes
Specifically designed for SMBs with no more than 1,000 employees, Huawei eSpace SMB solution provides data, voice, wireless access, and office collaboration applications helping SMBs control TCO, enhance business agility and competitiveness, and improve operation efficiency.
Self-construction mode: In this mode, SMBs can completely build their own IT infrastructure by installing network devices such as application servers, gateways, and terminals.
Campus UC Solution
- Customer requirements: Multi-tenants, high scalability, and quick deployment；
- Huawei solution: Deploys a hosted UC platform to provide rich UC services for all enterprises in the campus.
- Customer benefits: Tenants purchase only terminals and get online quickly, reducing OPEX. Services and users can be added at on demand.
Business Process Outsourcing (BPO) Solution
- Customer requirements: Multi-tenants, elastic expansibility, large capacity, high stability, and multiple redundancy centers；
- Huawei solution: Provides virtual contact centers based on the cloud contact center platform. Tenants have unique access codes, different automatic service processes, independent service representatives, and self-management rights.
- Customer benefits: BPO providers can improve their competitiveness through effective resource usage, and attract more enterprises through system openness and wide cross-industry collaboration.
Product Portfolio
Data Center
Enterprise
Typical Scenarios of the Self-Construction Mode
Solution for Small-sized Enterprises (Fewer than 50 employees)
- Customer requirements:Voice communication on PCs, office data access, and Internet access
- Huawei solution:Deploys multiple-service access gateways to provide basic IP Telephony (IPT) voice infrastructure and data access capability.
- Customer benefits:One-stop voice and data capabilities are supported.
Solution for Small-sized Enterprises (50 to 100 employees)
- Customer requirements:Voice communication on PCs, PC softphone, and voice mailbox
- Huawei solution:Deploys U1910 gateways to provide SMB employees with voice communication, voice mailbox, fax mailbox, and SoftConsole services.Uses devices that are easy to configure and maintain.
- Customer benefits:Meets basic communications and collaboration requirements of SMBs without branches.
Solution for Small-sized Enterprises (100 to 300 employees)
- Customer requirements:A fully integrated communications system consisting of voice and video, linkage of the PC client and IP phone, unified messaging, SMS, recording, and collaboration among enterprise branches；
- Huawei solution:Deploys multi-service gateways and UC300 application server in the headquarters and gateways such as U1910 and EGW 1500 in enterprise branches to provide high-quality audio/video communication, unified messaging, voice recording, and SoftConsole services.
- Customer benefits:Meets SMBs' basic necessities in maintaining smooth communication and collaboration between local and regional branches.
