FCS, established in 1982, offers complete hotel solutions with specialty software for hospitality operations. The company does business in 32 countries and works with more than 4,000 hotels. Their newest product is a hotel information service that runs as a mobile app. FCS and Huawei have maintained a working relationship for many years as both strategic and development partners. FCS Call Accounting software systems have passed Interoperability Testing (IOT) at Huawei’s Enterprise Open Lab, guaranteeing quick and problem-free deployment.

Smart Hotel Solution

Huawei and FCS build solutions for the hospitality industry that integrate wired and wireless access into an IP-based network that carries voice, broadband internet, video conferencing, and other hotel communications, providing a stable, convenient, secure, and easily maintained network for the modern hotel. At the same time, the solution enhances service delivery and accelerates broadband performance, increases reliability, and brings more efficiency to business operations, lowering costs and improving guest satisfaction.

The diagram below illustrates the Huawei Smart Hotel Solution:

The design thought of Smart Hotel Solution is using an integrated IP network replace multiple separated network system in hotel, and provide the service of broadband network, wireless coverage, voice, network safety, IP video surveillance etc, reduce operational cost and promote operational efficiency.

Below is the call accounting cooperation solution between FCS and Huawei which mentioned above:

FCS provides the hotel call-accounting system, which includes the UBIS call accounting system and analog, SIP-based WinVoice voice-messaging system for staff and guests. Huawei provides the network devices and PBX. The voice communication and billing system communication functions provide the call-accounting, voicemail, wake-up, and other voice services required by hospitality enterprises.

FCS website


IOT test report

Huawei IOT test report for FCS Call Accounting System (UBIS) and WinVoice voicemail with Huawei Smart Hotel Solution (Sep 2012)