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Contact Center Videos

  • Huawei VTM Remote Bank solution Videos

    Huawei VTM remote bank solution has rich portfolio of service offerings such as remote teller assistance, card reading, card issuing, card identification, encrypted digital signature, and A4 size receipt or application forms and print out slot. The VTM provides much easier access to most remote bank…
  • Bank of Lanzhou VTM success story

    Bank of Lanzhou is the first commercial bank in Gansu province, we insist to provide the financial service of SME( small and middle enterprise)。We are exploring new channels to serve customer better and fit the finance competition。HUAWEI helped Bank of Lanzhou to construct the VTM Comprehensive sel…
  • Huawei eSpace Contact Center Solution Video

    Based on the cloud technology, cloud contact center can provide on-demand use of cloud services, mobile and efficient cloud management, seamless communication, cloud collaboration and open cloud green agent; it will greatly reduce the contact center construction and maintenance costs, shorten constr…
  • IPCC Solution

    This world-class, integrated solution helps provide customized services. It includes a self-help center, video call center, operation optimization center, and outsourcing center.
  • China Merchants Bank 95555 Telephone Banking Center

    Huawei works with China Merchants Bank to build its 95555 telephone banking center, greatly helping it improve its customer service, remote transactions, product marketing, customer relationship, and competitiveness.
  • Huawei Contact Center ACD –UAP3300 Product

    Huawei UAP3300 (Universal Access Platform) is an ACD platform specifically designed for small and medium (SME) Contact Centre solutions. Highly compact and integrated platform reduces the contact centre integration challenges, time-to-market and cost per port.
  • Huawei Contact Center ACD –U2900 Series Product

    Huawei eSpace U2900 Series is an ACD platform specifically designed for high-end large enterprise contact centers. Highly comply with IMS/NGN oriented architecture, and integrated narrowband & broadband access platform reduces the contact centre integration challenges, time-to-market and cost per po…